Privacy Policy
Total Touch Cleaning is a marketing and referral platform that connects customers with independent local cleaning service providers in Montreal and surrounding areas.
This Privacy Policy explains how we collect, use, and share your information when you use our website or submit a service request.
Information We Collect
We may collect full name, phone number, email address, service request details, property/service information, IP address and browser data, website usage and analytics data.
How We Use Your Information
Your information may be used to match you with independent cleaning providers, respond to quote requests, contact you regarding your request, improve our platform and services, analyze website performance and advertising campaigns, and send service-related communications.
Lead Sharing & Referral Services
By submitting a request through our website, you agree that your information may be shared with independent cleaning providers, service partners, or contractors for the purpose of responding to your request.
Total Touch Cleaning does not directly perform cleaning services.
Services are performed by independent service providers.
Communication Consent
By submitting your information, you consent to being contacted by phone, SMS, or email by Total Touch Cleaning or one of our independent service partners regarding your request.
Standard messaging and data rates may apply.
Total Touch Cleaning does not directly perform cleaning services.
Services are performed by independent service providers.
Cookies & Tracking Technologies
We may use cookies, Google Analytics, Google Ads tracking, and Meta/Facebook tracking technologies. These tools help us improve marketing performance and user experience.
Third-Party Services
We may use third-party providers for website hosting, analytics, advertising, lead management, and communication services. These third parties may process data according to their own privacy policies.
Data Security
We take reasonable measures to protect your information. However, no online transmission or storage method is completely secure.
Your Rights
You may request to access your data, correct your data, delete your data, or opt out of communications. To request changes, contact us directly.